Our Commitment to Shepherding Your Child
Pinelake Staff and Servant Leaders have made a promise to shepherd your children and students well while they’re in our care by providing a secure environment. We call this Our House Promise to you as a parent. This includes background checks, secure check-in measures, and much more.
Shepherds take responsibility to protect.
While your child or student is with us, we’ll treat them like our own.
Shepherds play it safe.
We only allow authorized parents or guardians to pick up kids; we have security personnel onsite at all times, and we provide plenty of ongoing safety training for our servant leaders and staff.
Shepherds build trust.
The servant leaders and staff who work with your children have all been thoroughly screened through background checks and relationships. We know them and trust them.
Shepherds keep everything in the open.
Every room has a window and/or a camera so you can check-in and have peace of mind. Just tell us your child’s name, show us your sticker and we’ll be glad to help.
Shepherds work together.
Every child or student space will have at least two adults present. No one goes it alone— whether in big groups or small. In most cases, in fact, three or more adults are present.
Shepherds take immediate action.
If anything seems amiss, we will jump in to protect children and students. We take every accusation seriously and investigate it thoroughly.
Shepherds establish partnerships.
Don’t hesitate to speak with a staff member or servant leader about any concern or question you have. We’re glad to help.